A separate program application and Utility Assistance. An ECIP payment is made when an applicant receives a 24 or 48-hour disconnection notice or other utility service disconnection notice that would involve a life threatening and/or emergency situation; or the applicant’s utility services have been terminated; or the applicant requires assistance with establishing a new account. Below is a list of consumer protection provisions enacted in response to the COVID-19 outbreak in California. In order to receive rebates, all equipment efficiency standards must be met. Funding for the program is provided by the federal LIHEAP (Low-Income Home Energy Assistance Program) and the City of Riverside SHARE (Sharing Households Assist Riverside’s Energy). “Utility assistance … lower your monthly bill, while making your home more energy efficient. For questions, contact a Community Action Partnership of Riverside County advisor at (951) 955-4900 or visit https://www.capriverside.org/ for additional County of Riverside resources. The CAP CARES Program is a CSBG funded program to assist Riverside County families with emergency assistance to help cover unmet household bills. A trained inspector will assess eligible dwellings for measures needed. • Weatherization Assistance Program: The Weatherization Assistance Program is a federally-funded low-income residential energy conservation program. Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. CAP Riverside has over $3 million available to assist residents living in the cities and unincorporated communities of Riverside County with utility assistance for gas, electric, water, sewer, trash, telephone and Internet service. El nivel de incentivo para la asistencia del pago de la electricidad es $15 al mes, que no exceda $180 por cliente, por período de 12 meses. There are two types of air conditioners – split systems and packaged units. structure for the use of certain medical equipment. No utility shut-offs will be undertaken through the duration of the emergency. This may cause your electric consumption to increase beyond normal patterns. Community Action Partnership of Riverside County, https://www.capriverside.org/program/utilityassistanceprogram, Riverside Public Utilities Customer Resource Center, Unemployment letter from your previous employer on the company’s letterhead, Furlough letter from current employer on company letterhead, Unemployment claim letter from Employment Development Department (EDD), Did not submit copy of Government Issued Identification, Did not submit proof of unemployment, furlough or reduction of work hours, Documentation submitted did not meet program guidelines (e.g. Utility assistance Riverside County, California SHARE or LIHEAP: Which is for you? Riverside Public Utilities electric and water assistance programs. If you have questions, please call Customer For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. A customer is ineligible for the $150 electric emergency and deposit assistance until a 12-month period has passed since they last applied and received SHARE assistance, even if the applicant moves to a new address. These figured are updated each January. A typical inspection will include blower door testing for air leakage, combustion appliance testing for safety and efficiency, and a Health and Safety inspection. Dial 909-782-0330 Payments are made directly to the utility … Your household may be eligible based on participation in certain public assistance programs such as RPU’s SHARE (Sharing Households Assist Riverside’s Energy) Program, which assists income-qualified, residential customers with their electric utility bills and deposits. The Energy Crisis Intervention Program (ECIP) financial assistance for weather-related or energy-related emergencies. be completely filled out by the utility account holder and their physician, then mailed or dropped off at What are the most common reasons an application would be denied? For questions regarding your RPU utility account contact RPU Customer Service at (951) 782-0330. A person who participates or has household family members who participate in certain other benefit programs, such as the Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF) or certain needs-tested Veterans benefits may be automatically eligible. 1. *Customers who have already received the $250 ERAP bill credit will have an additional $150 credit added to their account automatically. The RPU utility bill must be in the name of the applicant, Required to re-certify every 12 months from the date of application, Notify RPU if you no longer qualify (if receiving the monthly assistance), Valid government-issued I.D. Energy saving services include measures such as attic insulation, caulking, water heater blanket, heating/cooling system repair or replacement, and other energy-efficient measures. LIHEAP applications are administered and processed by the Community Action Partnership of Riverside County. Provide valid and recent documents supporting your claim; 2. En este momento no estamos aceptando solicitudes en persona. For more information, call (951)955-4900, Monday through Friday, 8a-5p. The Riverside City Council voted 7-0 to temporarily let businesses with 50 or fewer workers apply utility deposits toward unpaid bills or their … Los clientes deben satisfacer todas las pautas específicas y generales del programa de RPU para ser elegibles para incentivos. Envíe su solicitud SHARE, copia de su licencia de conducir / tarjeta de identificación, copia de su tarjeta de seguro social y comprobante de ingresos o programa de asistencia gubernamental del año en curso a: Recibirá una notificación del estado de la solicitud por teléfono. Welcome to WebConnect! COVID-19 Emergency Recovery Assistance Program approved by City Council May 5 RIVERSIDE, Calif. – Residential electrical customers of Riverside Public Utilities (RPU) who meet specific criteria are eligible for a one-time bill credit of $250 after the City Council approved a new $5 million program on May 5. 24 Hour Child Abuse Hotline: 800.442.4918 24 Hour Adult Protective Services Hotline: 800.491.7123 24 Hour Fraud Hotline: 800.344.8477 Kinship & Youth Warmline: 800.303.0001 In order to qualify for this benefit program, you must be a resident of the state of California, you must need financial assistance for home energy costs and you must have an annual household income (before taxes) that is below 60% of the State Median Income. It is an option for low income families that are struggling and are facing some type of hardship. Every year, over 6,000 eligible low-income households benefit from utility payment assistance and more than 700 homes are weatherized. Schedule an appointment today at 1-800-818-4298. Para más información, llame al(951) 955-4900, el lunes al viernes, 8a - 5p. • RUHS Public Health Department • County of Riverside Department of Human Resources • Institute of Health Metrics and Evaluation (IHME): COVID-19 Projections • 211 Community Connect – Riverside County Resource Directory • Riverside County Network of Care - Find agencies, programs… 1.I hereby authorize the Community Action Partnership (CAP) to examine all employment, income, utility, and o ther records pertinent to my application for energy assistance. Riverside Public Utilities is looking to continue its partnerships to explore ways to utilize technologies available today to make cleaner energy more reliable. The Section 8 rental voucher program provides rental assistance to help very low income families afford decent, safe, and sanitary rental housing. Contact Us By Phone Add for each additional person: RIVERSIDE COUNTY BUSINESS SERVICES - Whether your business is looking to expand, relocate or grow in Riverside County, we have resources, programs and services to help your business succeed! 2.I hereby authorize RPU to release information regarding my bills past and future, to CAP. uninterrupted service, continuous service cannot be guaranteed. ATTENTION: ESAP Program is on hold until further notice. Pay your bill, view your history, sign up for paperless e-Billing, whenever it's convenient for you! Provides emergency food, rental assistance, motel vouchers, clothing, and disaster services as funding permits. El programa ha asistido sobre 95,000 residentes de bajos ingresos. “Riverside County’s utility assistance program is a resource that can help residents in financial need,” said Supervisor V. Manuel Perez. To qualify, please visit 3025 Madison St. Riverside, CA 92504 with the following documentation: For more information, please call Customer Service (951) 782-0330. Important Notice Although Riverside Public Utilities will make every effort to supply IID’s Emergency Energy Assistance Program (EEAP) is here to assist customers who face disconnection for non-payment. Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. Un período de 12 meses comienza cuando un cliente solicita y recibe asistencia y sólo si el cliente no ha solicitado y recibido dicha asistencia dentro de los doce meses de la fecha de la nueva solicitud. Riverside Public Utilities - WebConnect. Our rebate programs help you save money by conserving water and energy. 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