If not, go directly to the USPS site (www.usps.com) and search “money order tracking.”, I bought a money gram to pay for a class an they stamped the back of it but crossed out an stated not intended for use. Would I have any recourse legally? These are generally very affordable and easy to fill out. Unfortunately, you cannot receive a refund once the money order is cashed. I am sorry to hear of your frustrating attempts to get a hold of MoneyGram! If you can’t get the money order reprinted with the correct company name on it, you can instead write “Not used for purpose intended” on the endorsement line and add your signature, then deposit the money order at your bank. What Are the Fees? I do not have original receipt. I purchased a money order from the post office and I filled it out and mailed it to someone else and today I received the money order back. I received a money order as a gift. 4. If I have the store’s copy of purchase and proof I was the original purchaser, can I still receive a refund? All rights reserved. Any help? You will have to pay $18 for processing fees—otherwise, this amount will be deducted from the refund amount. If i dont have any money for fees how can i go about getting the money back from the money order. It did not go thru. Last… Is a WU wire transfer safer since instant that a sender can’t stop or cancel? Although representatives at Walmart stores issues money orders, the orders themselves are processed and fulfilled through MoneyGram.Contact MoneyGram's customer service to put a stop payment on a Walmart money order and submit a MoneyGram claim card to get a refund. Email Us At: Sales@NorthAmericanMoneyOrder.com. Good luck! Step 1: Contact the issuer, who will ask you to start the cancellation process by completing a request form. At These 12 Places…, CVS Money Order FAQ: Does It Sell/Cash Them? Then you can either present it to a teller. Now i have the reciept but not the money order.. its lost in my house somewhere in an envelope. However, if you already gave the money order to someone else, filled it out, or lost it, you’ll have to go through an issuer-specific refund request process. My name is james.i bought a money order from canada post and emailed it to a friend in the united ted states. I purchased a money order to put as a security deposit on an apartment. I hope this helps! I purchased a money order today at our local Stripes and it is a Western Union money order. I called to see if it was cashed it says it wasnt cashed, so i wanted to get my money back. Hello, Colletter! hi I purchased a month order and made it out to my fuel company. The actual receipt itself isn’t necessary but you’ll need to get information from it so if you need a refund, the receipt is ultimately necessary. I payed the $25.00 fee per money order as there were 2 in total for $1050.00 only to be told by Money Gram that there would not be a refund. Best of luck! Can I get my money back??? You can track your USPS money order here: https://mois.usps.com/pls/pmoisnp/mois_external_pkg.main. Wow. I would recommend that you contact the store directly with your receipt and proof from the bank that the money order was cancelled, and see if the store manager is able to refund what you paid. Western Union Financial Services Inc. To request a refund, follow these steps: I made a mobile deposit with my bank (have done so many times), it was returned as “altered or fictitious” from my bank. contacting Western Union customer service here. Make sure the amount you paid and the amount printed on the money order are the same. Refunding an order When you refund an order, you send payment back to the customer. Ultimately, the decision is up to you. Great resources. Are you trying to secure a refund for a Western Union money order? That way you wouldn’t loose any money. You can take the photocopies that you’ve received of the cashed money order and submit it as part of a police report, and you may be able to submit the police report to the money order issuer to assist in their investigation as well. When using the Money Order Research Request form: signature is required and you must have it notarized. etc, How to Pay for a Money Order: Do You Need Cash? I have the receipt & everything with me. Answered, 11 Gas Stations That Do Money Orders (Fees, Limits, etc Shown), Can Anyone Cash a Money Order? You may still be able to cancel the money order or get a refund. ), the store may direct you to contact the issuing company for further steps. P.O. Best of luck getting this resolved! I hope this helps and please let me know if you have any further questions! It has been 3 weeks since I sent in claim form. Unfortunately, I was not able to find any accounts of customers being refunded after getting a newspaper involved or sending MoneyGram a police report. Unfortunately, it is a flat rate for all Research Request forms. Today I found out the money order is cashed. Return the signed claim card, receipt and payment to Western Union by mail, email (RMO@westernunion.com), or fax (1-720-864-0477). You can request a refund by completing the money order tracing-refund request at the back of the receipt attached to the money order, or by completing the money order customer request form, which you can download from Western Union's website. How to Send Money Online Explained, How Long Does a Money Order Take to Send, Clear, or Refund? Mailing a money order can take about a week, and if you need a replacement or refund for the money order, this can take up to 60 days. If the money order has been cashed, you will be provided with a copy of the back of the money order showing who endorsed/cashed it. I bought a money order to pay a bill filled it out now no longer need to pay it. If the Money Order has cashed, a photocopy of the cashed Money Order will be mailed to you. through the Customer Care page of the WU website here. I called WU and can’t even get a definitive answer on clearing it or how long. If you’d like to find out if there are any other steps available to you or you’d like to make a complaint, you can reach Western Union customer service directly on the Customer Care page of the WU website. Or is this not possible? That doesn’t necessarily mean the money is completely gone. ScoreSense® is a trademark of One Technologies, LLC. No need to send any place the original money order. “On your computer or mobile device, go to Money Order Research Request form. You can read our article on where to cash a money order for some ideas of places that may be willing to cash it. I bought a money order (moneygram)at the beginning of march but wrote the wrong name on it and realized before sending it. First, you’ll need to contact the issuer of the money order. The time frame for resolution varies depending on the circumstances of the situation. My grandmother sent me money through western union in 2009. With your original money order or your receipt: Complete and sign and date the money order tracing-refund request on the back of the money order receipt or complete the Money Order Customer Request form. You can follow the specific instructions in this article to get your money order refunded, depending on where you originally purchased it. The article talks about a $15 fee. Print and fill out the Money Order Research Request form. Can I go In and just have it printed to use for new fuel company without going threw the whole t Postal Service reports $25 million in Postal Money Orders are never submitted for payment. And my 2 currency exchanges that use Western Union will not cash it. Replacement Process Shown, Can You Deposit a Money Order at an ATM? Answered, Where Can You Cash a Postal Money Order? I have the money order and reciept can they give me the money back. Best of luck getting this resolved! I had filled out the money order to my landlord, but never mailed it. Security Features and Risks Detailed, 24-Hour Money Orders: Where to Get a Money Order Any Time of Day, Can a Money Order Bounce When Deposited or Cashed? I sent in a money order for the incorrect amount and it was returned to me with “void” written on it. You should be able to avoid the Western Union refund process by writing “Not used for purpose intended” on the endorsement line of the money order, followed by your signature. 2. I have the money orders the original receipts the stubs from the money orders as well. If you find yourself in a situation where you want to cancel or refund the money order, it’s important to act quickly. If you need a refund for a lost or stolen money order, please CLICK HERE. Western Union request forms can take longer to process, sometimes up to six to eight weeks. Depositing the money order in a bank does still leave the possibility that the bank could discover the money order was counterfeit, at which point the funds would be removed from your account (much like a bank can reject a check if it’s discovered that there’s a problem with the deposit, even if the check is initially accepted). Fortunately, all the information you need to cancel the money order and get a refund is on the receipt, so the process should be fairly simple. She fears to sign up with paypal, and give her bank info. Contact them at 1-800-542-3590. When you submit a request to cancel or replace a money order, the issuer will verify if it has already been cashed. Hello, I purchased a money order but signed my name as the reciever how can I cash it? Hi, I bought a USPS money order for $300 to pay three months worth of pool cleaning bills and sent it out in mid October and just today found out from my pool guy (who has been my pool guy for years and is very trustworthy) just told me today that he never received it. Yes, you can definitely make a money order out to yourself. Good luck! As noted in Circle K’s money order policy, Circle K itself will not refund your money order; you will need to follow the instructions for a MoneyGram refund. I change my mind and i want to cancel the transaction.i have the receipt of the money order.but he as the original money order but deposited at the bank can i still get a refund. If she returns to the exact market where she bought it with that money order and her passport and tries to get a new one will they do it and are they supposed to do it? Bring your money order and receipt. Ask for a photocopy of the signed money order so you can identify who endorsed the money order, and when it was cashed. Is it possible for me to get a receipt replacement after all this years. I’ve never accepted either from anyone, and I realize CL does warn us not to…..but for other reasons when I researched what types of fraud involving M.O. Unfortunately, if the money order itself is damaged to the point that it cannot be cashed (either at Walmart or at your own bank), you’ll need to follow the process described in the article above to pursue a refund through MoneyGram. Find out more about money orders and how they work in our money order FAQ. You will be asked to endorse the back and write “not used for purpose intended.” Good luck! The best practice for using a money order is to fill out the form carefully and give it directly to the recipient or send it via certified mail. 1  2  To do so, either fill out a form or take the money order back to the place you originally bought it. So is there a way I can get a refund back from the money order? You can check the payment method that was refunded and the status of your refund in Your Orders. Hundreds of millions of dollars in money orders are never cashed. Unfortunately, the process will take a bit of time and cost you some extra money. Does anyone have recommendations? But if I were in your place, to be on the safe side, I would likely decline the money order purchase and hold out for a buyer who can pay through a more conventional method. I have heard rumors from people who say they were refunded after getting a newspaper involved or by sending them a copy of police report. Will I still be able to cash it anywhere? The description herein is a summary and intended for informational purposes only and does not include all terms, conditions, and exclusions of the policies described. I’m sorry to hear about the frustration you’ve had with Western Union! You shouldn’t attempt to alter or correct it before requesting a refund. The only process i can find is if the buyer is trying to replace the mo, not the payee. I hope this helps! We appreciate your time you give to help others out. Hi a bought a money order for my mom two days later the store called me and said they put the wrong Amount on it they put more then what I paid but the money order had already been chased at the bank now she has a overdraft because the store canceled the money order how do we get the money we paid back. You can refund an entire order or only part of an order. There is a $5.95 fee for this service. Solved, Where Can I Cash a MoneyGram? Receipt requirements, refund methods, processing time, and costs vary by the institution. Take your USPS money order receipt to a post office and file an inquiry. How to Mail a Money Order Explained, What Happens If You Lose a Money Order? Hope this helps! Different places will have different ID policies, but if you have proof of name change (marriage certificate, divorce decree, etc. I bought a money order. Since your check is only for $18, the fee may exceed the check amount. If the inquiry determines that the money order was not cashed or was cashed fraudulently, USPS can issue you a replacement money order. 5 Convenient Places Listed, How to Cash a Money Order: Step-by-Step Instructions, Money Orders Explained: What They Are & How to Use Them, Maximum Amount for Money Orders at 20 Places That Sell Them, https://mois.usps.com/pls/pmoisnp/mois_external_pkg.main. Si usted ya no tiene el recibo que debía haber recibido cuando compró el moneyorder, favor de decirme y puedo ayudarle y darle unos formularios diferentes. What do I have to do to replace it. Best of luck! I hope this helps and let us know if you have any further questions! Now that it is addressed to someone else, how can I get the refund? The USPS website is absolutely worthless and tells me nothing about the status of the money order when I enter the serial number and apparently I need the customer receipt to begin the 30-60+ day process of trying to retrieve the information about the status of the money order such as whether it has been cashed or lost or whatever but all I have is the long white one which still has the serial number and amount listed on it. You must apply for a refund through Western Union. If the money order is lost or stolen, you should be able to get a refund so long as it has not already been cashed. You can read more on the Western Union Fraud Awareness page. I mailed 3 money orders since it was a large amount .. and they got lost in the mail, so I sent the original money order stubs to western union just today but i made a copy for my self, I just realized where it said to write full amount(each stub says that in the back) I wrote the complete amount of all 3 instead of writing the amount of each..in other words I filled it out wrong .. …would they still accept that ? I’m sorry I couldn’t bring you better news! The process varies by the issuer but usually involves either visiting the issuing location or filing a claim by mail, email, or fax. I am broke right now and can really use the money. It must be lost. (Not the model I was shown beforehand) I changed my mind and requested a refund, I gave them my money orders blank but when I requested my refund a few hours later they were all filled out in the apartments name. I called to track it and it said it hasn’t been cashed. It’s very unlikely that anywhere will cash a money order marked “Void” (legally, nowhere should do so). Since you have the money order and the recipient did not cash it, you should be eligible for a refund; however, USPS will not issue a refund without the receipt. Invaluable suggestions . Once the request is processed, Western Union may be able to issue a new money order (if the money order has not been cashed and if the serial number for the missing money order is located). Alternatively, a checking account with a bank or credit union may be a better option than issuing money orders as you can send money without fees, with the exception of any monthly checking fees. Complete the money order tracing/refund request form on the back of the money order receipt and return it, along with a $15 non-refundable processing fee, to the … Bring the receipt and offer to give them the void money order and you should be able to get a refund. Is this refund possible? Answered, Can You Use a Money Order to Pay Rent? Was given back the money order by the leasing office. I need the receipt to provea case that indeed my granny sent me money that particular year. etc) Answered, Can You Mobile Deposit a Money Order/Deposit It Online? I hope this helps! But I’m having second thoughts about this. To check up on a MoneyGram claim form, you can reach MoneyGram customer service here. Answered, Where Can I Cash a Money Order? I purchased a money order and it was stolen. A money order is a financial instrument that can be refunded, according to Western Union. Western Union will accept refund requests without a receipt, while MoneyGram will not. If all three stubs are all together, it’s possible that Western Union will realize the mistake and process it appropriately — but the form might not be accepted at all. My tenant purchased it from the grocery store. My money order was damaged and would not be accepted by the company I sent it to so they returned it,so do I need to send a copy or the original money order back to you to receive a refund?and do I need to send the orginal cash register reciept? Contact Us Terms and Conditions Privacy Policy OTL*ScoreSense, Credit Scores & Reports Credit Insights Credit Monitoring Identity Theft Monitoring Credit Tools, Learn About Credit What is a Good Credit Score? she said, but can’t speak English well? If the money order is blank, put your name in the recipient's area and endorse the back of the money order. Is there any way I can have my money refunded to me or even just find out the status of it without actually having the “Customer Receipt” rip-off part that comes attached to the money order since I DO still have the regular long white receipt with all of the important information on it still? If so, as long as the money order you have now is filled out accurately, the payee shouldn’t have any problem cashing it. Then you can use the funds to get a new money order made out to the correct fuel company. Please send forms and supporting documents to: You may be asked to show a photo ID when you deposit it. When you submit a request to cancel or replace a money order, the issuer will verify if it has already been cashed. I would recommend that you contact Western Union customer service to see what steps you can take in this situation. Sent the letter with money order certified signature required tracking on the letter and once it left the post office nothing was scanned. Post was not sent - check your email addresses! 7 Options Listed, How to Correct a Mistake on a Money Order: Process Explained by Issuer, What Do I Need For a Money Order? The process varies by the issuer but usually involves either visiting the issuing location or filing a claim by mail, email, or fax. I called to request a stop payment on the money order but the process of western union did not stop it in time and it was cashed is there any way I can still get my refund. Si usted ha llenado el money order pero ya no lo va a usar, puede pedir un reembolso — el proceso es más fácil si tovadía tiene usted el recibo. By fax: 1-720-864-0477 Once you’ve done that, you should be able to deposit the money order in your checking account like a normal deposit. I made a mistake on my Western Union money order, so I used a corrector to fix the error, but people told me that it may not be accepted by the person who’s going to get it, so I went to the location where I got it and I paid a fee of 17 dollars and they gave me a new one with the same amount. It was stolen from a post office drop box and I found out about a week later as my apartment manager was asking me when I was going to pay the rent. $30 is a ridiculous fee for a $45.00 check. Hi I purchased a Moneygram money order over the thanksgiving holiday in 2014 for my December rent. I bought a money order and mailed it to pay a car note. The photocopy may help you get your money back, especially if the bank that cashed the money order did not properly verify the identity of the person cashing it. Likely though, you will not still have/know any of this information. Unfortunately, refund tracking is typically not available online. If you let me know what company the money order was issued through (MoneyGram, Western Union, USPS), I can get you the info you need to get a refund. If you sent a money order, the process will be somewhat different than requesting a regular transfer refund. Or do i have to file a claim and go through the long process of a refund? Thank you! You can purchase a money order from the Post Office. The person that sent the money order can’t find the receipt. I sent a money order with a from and it was returned, with a stamp on it from the facility it was sent to, due to insufficient funds. There’s an undisclosed retention time period, after which WU does not keep personal transaction information. Cant file 6401 without original receipt. Depending on which company issued the money order, you may be able to get a refund without the receipt. ? If it was purchased through MoneyGram, you’ll need to submit a claim card. Is that legal in Massachusetts? ©2013 - 2021 More Holdings LLC | All Rights Reserved. Go here to find the form you need to get the process started. I received a Western Union money order from my tenant. Answered, Can I Make a Money Order Out to Myself? While some money orders do not have the expiration date listed and others do, some issuers may still issue a refund with your receipt and original money order. I hope this helps! Box 7030 It was from Walmart. Complete and enclose a separate form per request. or credit card. I hope this helps! if from VA. which she said she just didn’t like anything in her area 2) She’s been in the US for 25 yrs. A Vietnamese woman who barely speaks English from Church Falls, VA called me a few days ago and wants to buy 2 pair of my diamond earrings. So, I can cash it at my bank, however they told me that it’s possible that after I cash it, she still can stop payment and get a refund… and I may not know or would my bank for up to a month or even 2 and I’d be stuck paying back the money? Unfortunately, if the money order was cashed, you won’t receive a refund. I hope this helps! on the Western Union Fraud Awareness page. I purchase a western union money order made the money order out to Riverwood apartments for a deposit. I have no receipt now. I purchased the money order this morning. Hi there! You can also call the Australia Post Money Order Centre on 1300 362 030 . It sounds like you are referring to the $18 processing fee for a money order refund request. Iit can take time to honor the request, so purchasers of money orders should keep a copy of their receipts to ensure that the refund process can be facilitated more quickly and easily. Want can I do. You can also bypass a phone call and print a refund request form here to start the process. You can submit the photocopies you obtained from MoneyGram to the police to add to their report file, but MoneyGram does not provide other avenues for getting the money back. Include processing fees ($15.00, with receipt or $30.00, without receipt). Some customers have reported that they’ve been able to do this with photo ID and the original receipt for the money order, but ultimately it will depend on the policies of the place where she purchased it and there’s definitely no guarantee that the issuer will do so. It is possible to get a money order refund from the issuer, whether you originally purchased the money order from a bank, credit union, post office, Amscot branch, MoneyGram agent, or Western Union agent. Plus the mo states there is a dollar per month charge. You can then deposit the money order into your bank account or cash it at a business that cashes money orders. While some ATMs may be set up to accept money orders, to be on the safe side I would recommend visiting a branch in-person and depositing it with a teller; this minimizes the risk of later having the funds withdrawn from your account if the bank identifies an issue with the deposit after it’s been made. They said they would not accept it torn. Just fill out your name as the purchaser and you should be able to cash it without a problem at any location you would normally cash a money order. If the bank refuses to accept the money order as a deposit because of the “insufficient funds” stamp, unfortunately your only recourse will likely be to follow the standard refund policy as we’ve outlined in the article above. It helped tremendously!!! How do we get a refund on it? You can send up to $1,000 in a single order anywhere in the United States. There should be a link or directions to check to see if a MO refund has been mailed. It costs $6. I filed a police report and called moneygram to report it as well. So I agreed to accept a Western Union Money Order that will be arriving in the next couple days. Even if you already sent the money order, or it is lost or stolen, it may still possible to get a refund, so long as the money order has not already been cashed. It costs $15. Once a money order has been cashed, you can no longer request a refund. Get Your credit scores & reports from all 3 bureaus, Instantly! purchaser’s receipt or the original money order, then mail, email or fax via the contact information below. Le costará $18. If you no longer wish to send the money order, select the refund option to get your funds back. It looks like the IRS offers a number of fillable forms as PDFs, including a W-9 form. Is this in regard to a Western Union money order? 5. Thank you that is not a good policy as I told them when this all happened they lost me as a customer. I’m not sure I quite understand the situation. Receiving Your Refund Approved online refunds will receive a check by mail. Best of luck getting this resolved! **After verification of your identity, your scores are available for secure online delivery in seconds. Since requesting a money order refund usually requires you to pay a fee, cashing the money order is a better option when available. Typically, once a money order has been cashed, the issuer will not replace or refund the purchase value. Unfortunately, there is a $15 processing fee for requesting a refund from a Western Union money order. I’m sorry that I can’t give you more concrete advice, except to say that it couldn’t hurt to try going after a refund with the police report — but brace for plenty of frustration if you do decide to go that route. I payed A Bill with may money Order, Misolaced the Reciept But have the Money Order . By far the most common scenario is for the recipients to cash the money orders in a bank. We’ve provided the relevant phone number or web form for each company to help you begin this process. If it was a MoneyGram money order, you’ll need the receipt to pursue a refund.

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